Contact Us

Contact Us


Address
18,
Zachary Street,
Valletta, VLT 1133​
Malta

Telephone
+356 21 242 191
Email
consular.mfea@gov.mt

CSO Contacting hours

1st October – 15th June
Monday to Friday - 07:45 hrs – 17:15 hrs

16th June – 30th September
Monday to Friday - 07:30 hrs – 13:30 hrs


Legalisation Unit

Visiting hours
Monday to Friday – 08:00 hrs – 12:00 hrs

It is advisable that for any legalisation queries, clients avoid visiting the office and instead call on 2204 2283 or send an email to consular.mfea@gov.mt


Visa Advisory Unit

The Ministry for Foreign and European Affairs wishes to notify the general public that any requests for visa advisory services should take place by calling on 2204 2313 / 2204 2331 or send an email to consular.mfea@gov.mt


Complaints and Queries

Your complete satisfaction is essential to us. If you are not satisfied with our service and would like to lodge a complaint, it is best first to speak to the official who provided you with the service. 

Subsequently, if you are not satisfied with the outcome or have a query or a suggestion to make, you are kindly invited to get in touch with the Consular Services Office by post, by phone, or by email to discuss your issue further. Alternatively, you may fill the below form and click submit.

Your complaint/query will be acknowledged promptly, and a reply will be provided within three (3) working days from its date of receipt. If, for some reason a reply is not possible within this timeframe, we will give you an indication of when you should expect a reply.

We treat all feedback confidentially, deal with it promptly, and use it to improve our service.






Address
18,
Zachary Street
Valletta, VLT 1133
Malta

Telephone
+356 21 242 191​

Email